What is Thumbplay's refund policy?

Thumbplay's refund policy states that customers may request a refund within 14 days of their purchase for any subscription or content service. Refunds are granted if the service was not accessed or used during this period. For subscription plans, customers are eligible for a full refund if they cancel within the first month. However, for annual plans, a pro-rata refund is provided based on the remaining unused months. To initiate a refund, customers must contact Thumbplay's customer support with their purchase details. Refunds are typically processed within 5 to 10 business days. It is important to note that refunds are not available for content that has been accessed, downloaded, or used, as they are considered final purchases.