© GetHuman Inc.

What is Thule's return policy?

Asked 2 years ago
Thule's return policy is designed to provide customers with flexibility and assurance regarding their purchases. Generally, Thule allows products to be returned within a certain timeframe, typically within thirty days of the original purchase date. This timeframe can provide customers with the opportunity to evaluate the product and ensure it meets their needs and expectations. It is important to note that the items must be in new and unused condition in order to qualify for a return. This means that original packaging and any included accessories should be retained along with the product. If the product is not in its original condition, Thule may not accept the return, or it might be subject to a restocking fee. In some instances, Thule may offer exchanges or credits instead of refunds, depending on the circumstances of the return. The specifics of this policy, including any exceptions or additional details, can typically be found on Thule's official website. If a customer has received a defective item or there was an issue with the order, Thule often accommodates such situations, allowing for a smoother return or exchange process. Customers interested in the particulars of the return policy or specific requirements can refer to the Thule website for the most current information. This ensures that they have the most accurate and detailed guidelines based on their location and product type.
Answered Jul 15th 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Ask a Question All Thule Questions

Need to call Thule?

If you need to call Thule customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Thule

Thule

Find a list of many popular Thule questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Thule Thule Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!