What is Thule's return policy?

Thule's return policy aims to ensure customer satisfaction. If you are not completely satisfied with your Thule product, you may return it within 30 days of purchase for a full refund. The item must be in its original condition and packaging. To initiate the return process, contact Thule's customer service with your order details. They will provide you with a Return Authorization Number, which you must include on the return shipment. Thule does not cover the return shipping costs unless the item was received damaged or defective. Once your return is received and inspected, you will be refunded using the original payment method. Thule's return policy ensures a hassle-free experience for customers wishing to make returns or exchanges.