What is your return policy?

Our return policy is designed to provide customer satisfaction and flexibility. If you are not completely satisfied with your purchase from Thing1thing2costumes.com, you have up to 30 days to return the item for a refund or exchange. The item must be in its original condition with all tags attached. Please note that items that have been worn, washed, or damaged may not be eligible for return. To initiate a return, simply contact our customer service team and provide your order details. They will assist you with the return process and provide you with a return label. Once we receive the returned item, we will process your refund within 2-3 business days. For exchanges, we will ship the new item to you as soon as we receive the returned one. Please refer to our website for comprehensive return policy details and guidelines.