What is Thespacestore.com's return policy?

Thespacestore.com has a customer-friendly return policy. If you are unsatisfied with your purchase, you can initiate a return within 30 days from the date of delivery. To qualify, the item must be in new, unused condition with all original packaging intact. Please note that personalized items are not eligible for return unless there was an error on the part of Thespacestore.com. To initiate the return process, you need to contact their customer support team for a Return Authorization (RA) number. Once approved, you can ship the item back using a carrier of your choice. It's important to note that the customer is responsible for return shipping costs, unless the return is due to the company's error. Upon receipt of the returned item, Thespacestore.com will inspect it and issue a refund within a reasonable timeframe.