What is your return policy?

Asked a year ago
Our return policy at Thedenimshop.com is customer-friendly and hassle-free. We offer a 30-day return window from the date of purchase. If you are unsatisfied with your denim purchase for any reason, you can return the item(s) within this timeframe. Please ensure that the product is in its original condition, unused, unwashed, and with all tags attached. To initiate a return, simply contact our customer service team with your order details, and they will provide you with a Return Authorization Number. Please note that shipping charges for returns are the responsibility of the customer, unless the return is due to a mistake on our part. Once we receive the returned item(s), we will process the refund promptly. If you prefer an exchange, we are more than happy to assist you.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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