What is the return policy?

Our return policy at Theblackbat.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return it within 30 days from the date of purchase for a full refund or exchange. The item must be in its original condition, unused, and with all accompanying tags and packaging. To initiate a return, please contact our customer service team with your order details, and they will provide you with further instructions. Please note that shipping charges are non-refundable, and the customer is responsible for the return shipping costs. We aim to process returns promptly and provide excellent customer service throughout the process.