© GetHuman Inc.

Can I use my Telus phone while traveling internationally?

Asked 2 years ago
Using a Telus phone while traveling internationally is generally possible, but there are several important considerations to keep in mind. Telus offers international roaming services that allow customers to continue using their devices abroad. The availability of these services can depend on the specific plan a customer has, so it is wise to confirm the details related to international roaming. Before traveling, it is advisable to check whether the customer’s phone is unlocked, as this will allow the use of local SIM cards in the country of travel. This can often help avoid roaming charges and provide more affordable options for voice, text, and data services. Furthermore, customers should be aware of the roaming rates, which can vary significantly depending on the destination and the plan chosen. Telus also offers various international roaming packages, which can provide a fixed amount of data, talk, and text for a specific duration, potentially making it more cost-effective for users who want to stay connected while abroad. For the most accurate and current information, including roaming rates and available packages for specific destinations, customers may wish to refer to the official Telus website. There, they can also find guidance on enabling international roaming prior to their journey.
Answered Jun 14th 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Ask a Question All Telus Questions

Need to call Telus?

If you need to call Telus customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Telus

Telus

Find a list of many popular Telus questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Telus Telus Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!