Yes, customers can cancel their order before it has been shipped. Tech Gone Wild understands that circumstances may change, and customers have the right to cancel their order if needed. To cancel an order, customers can simply contact our customer service department via phone or email and provide their order details. It is important to note that the cancellation must be requested within a specific timeframe, typically within 24 to 48 hours of placing the order. Our customer service team will assist in processing the cancellation and refunding the full amount paid. However, if the order has already been shipped, customers will need to follow the return and refund process instead. We strive to provide seamless customer service and aim to accommodate cancellation requests efficiently.
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