What is the return policy for T-Shirts.com?
The return policy for T-Shirts.com allows customers to return items within 60 days of purchase. The merchandise must be unused, unworn, and in its original condition with tags still attached. Customers can request a return by contacting customer service and providing their order details. Once the return is approved, customers have the option to receive a full refund or exchange the item for a different size or design. If the return is due to a mistake made by T-Shirts.com, such as receiving the wrong item or a defective product, the company covers the return shipping costs. However, if the customer simply changed their mind or ordered the wrong size, they are responsible for the return shipping fees. The refund is processed within a reasonable time, typically within 7-10 business days.
Answered May 3, 2024
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