What is your return policy?

Szul.com offers a return policy designed to provide customers with a satisfactory shopping experience. Generally, items can be returned within a specified timeframe, typically 30 days from the date of receipt. To be eligible for a return, items should be in their original condition, which means they must be unworn, undamaged, and complete with all original packaging, including tags and certificates if applicable. It is important to understand that certain items may be excluded from the return policy. For example, custom-made or personalized products might not be eligible for return unless there is a defect or error. Additionally, items that have been altered, resized, or customized may also fall outside the standard return policy. When initiating a return, customers should refer to the specific return instructions provided on the Szul.com website. This information typically includes guidelines on how to package the item for safe return and any necessary forms or labels to include. Refunds are often processed in the original payment method, although it can take some time for the financial institution to reflect the transaction. For the most accurate and up-to-date details regarding the return policy, including any exceptions or changes, it is advisable to consult the Szul.com website directly. This will ensure that customers have all the necessary information before proceeding with a return.