What is your cancellation policy for swimming lessons?

Asked 6 months ago
At Swimprousa.com, we understand that unforeseen circumstances may arise, and we strive to accommodate our clients as best as possible. Our cancellation policy for swimming lessons is as follows: if you need to cancel a lesson, we kindly ask for a 24-hour notice to allow us to reschedule and accommodate other clients. We recognize that emergencies can occur, and we will make exceptions in such cases. Failure to provide the required notice or repeated cancellations may result in a lesson being forfeited without a refund. However, we value our clients and their satisfaction is our priority. If you have any concerns or need to discuss a cancellation, we encourage you to contact our customer support team, and we will be more than happy to assist you.
Answered Nov 2, 2023

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