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Can I exchange my Swatch watch if I change my mind?

Asked 5 months ago
Swatch has a return and exchange policy that generally allows customers to return or exchange their watches within a specific timeframe, typically around fourteen to thirty days, depending on the country of purchase. However, there are specific conditions that must be met for an exchange to be accepted. The watch should ideally be in its original condition, meaning that it should not show signs of wear and tear. The original packaging and any included documentation must also be retained. Certain limited-edition models or items purchased during sales events may have different policies, so it is always best to refer to the information provided at the time of purchase. For detailed instructions on how to initiate an exchange or return, it would be beneficial to visit the current Swatch website. There, you can find specific guidelines and contact information if needed.
Answered Jul 30th 2025

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