What is your return policy?

Our return policy is designed to facilitate a seamless and hassle-free experience for our customers. If you are unsatisfied with your purchase from Sustainablesupply.com, you have 30 days from the date of delivery to initiate a return. To be eligible for a return, the item must be in its original condition, unused, and in its original packaging. Customers are responsible for return shipping costs unless the return is a result of our error. Once the returned item is received and inspected, we will issue a refund for the product's purchase price. Please note that some items may be subject to a restocking fee. For further assistance or to initiate a return, please contact our customer service team.