What is your return policy for items purchased on Surfride.com?

Asked 6 months ago
At Surfride.com, we want to ensure your complete satisfaction with every purchase. In line with that, our return policy allows you to return any item purchased on our website within 30 days of the delivery date. We accept both unworn and unused products, as well as those with manufacturing defects. To initiate a return, simply fill out our online Returns and Exchanges form, providing your order details and reason for return. Once approved, you will receive a return authorization number and shipping instructions. Please note that the customer is responsible for return shipping costs, except in the case of defective or incorrect items. Once we receive the returned item, we will process your refund within 5-7 business days. For more detailed information on our return policy, please refer to our Returns and Exchanges page on our website.
Answered Nov 2, 2023

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