What is your return policy?
At Surffanatics.com, we have a hassle-free return policy to ensure 100% customer satisfaction. If you are not completely satisfied with your purchase, you may return it within 30 days of delivery. All returned items must be in their original condition, unused, and with the tags still attached. To initiate a return, simply contact our customer service team with your order details and reason for return. We will provide you with a return authorization and further instructions. Please note that shipping charges are non-refundable unless there was an error on our part. Once we receive and inspect the returned item, we will process the refund within 5-7 business days. Returns are refunded in the original payment method used during the purchase. For any further assistance or clarification, please reach out to our friendly customer service team.
Answered Nov 2, 2023
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