What is your return policy?

Asked a year ago
Our return policy at SupplyGeeks.com aims to ensure customer satisfaction. We accept returns within 30 days of purchase for most products, provided they are in their original condition and packaging. To initiate a return, customers can contact our customer service team or fill out the online return form on our website. Returns may be subject to a restocking fee, especially for large or heavy items. If a product arrives damaged or defective, we will cover the return shipping costs. Refunds for returns are typically processed within 5-7 business days of receiving the returned item. However, certain items, such as personalized or customized products, may not be eligible for return or refund. For more specific information about our return policy, customers can refer to our Returns and Refunds page or contact our customer service team.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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