What if I received a damaged or defective item?

If you have received a damaged or defective item from Suppliesguys.com, we apologize for any inconvenience caused and will promptly assist you in resolving the issue. To ensure a smooth resolution process, please contact our customer support team within 14 days of receiving the item. We will guide you through the return or exchange process and provide you with a prepaid shipping label to return the item back to us. Once we receive the item, our trained professionals will assess the damage or defect and determine the best course of action. Depending on the circumstances, we will either replace the item or issue a refund. Please note that all damaged or defective items must be returned in their original packaging. Your satisfaction is our top priority, and we are committed to providing you with a hassle-free resolution.