What is your return policy?

Our return policy at Supersup.com is designed to ensure customer satisfaction. We offer a hassle-free return process for products purchased directly from our website. Customers can return eligible items within 30 days from the date of purchase for a full refund or exchange. To initiate a return, customers need to contact our customer support team with their order details. Once the return is approved, we provide a prepaid shipping label for easy return shipping. All returned items must be unused, in their original packaging, and in resellable condition. Refunds are processed within 3-5 business days after the returned item is received. However, please note that certain items such as perishables or personalized products may not be eligible for return. For more information, please refer to our detailed return policy on our website or contact our customer support team.