What should I do if I receive a damaged or defective product?

Asked a year ago
If you receive a damaged or defective product from Supershoes.com, please contact our customer service team as soon as possible to report the issue. Provide details about the damage or defect, including photos if possible, so we can assess the situation and determine the best course of action. We strive to ensure customer satisfaction and will work quickly to resolve the problem and provide a suitable solution. Your feedback is valuable to us, and we appreciate your cooperation in helping us address any quality issues with our products.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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