What is your warranty policy?
Asked a year ago
Our warranty policy at Superjeweler.com ensures that all our products are free from defects in materials and workmanship for a period of one year from the date of purchase. If any issues arise during this time, customers can avail of free repair or replacement services. However, please note that this warranty does not cover damages caused by normal wear and tear, accidents, negligence, or unauthorized modifications. Additionally, the warranty becomes void if the jewelry is serviced or repaired by a third party. To request warranty service, customers can contact our customer support team with their order details and description of the issue. Our team will assist in resolving the matter promptly and ensuring customer satisfaction.
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