What should I do if I received a damaged or incorrect item?
Asked a year ago
If you received a damaged or incorrect item, please contact our customer service department as soon as possible to report the issue. It is important to provide the order number, details of the problem, and any relevant photos for our team to assess the situation. Our customer service team will work with you to arrange for a replacement or refund, depending on the circumstances. We strive to ensure customer satisfaction and will do our best to resolve the issue promptly.
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