What is your return policy?

Our return policy at SuperMediaStore.com is designed to ensure the utmost satisfaction of our customers. We offer a hassle-free return process for any eligible items. Within 30 days of the purchase date, customers are eligible for a return or exchange of products in their original condition. However, certain items such as CDs, DVDs, and software are non-returnable once opened due to copyright restrictions. To initiate a return, customers can contact our customer service team or simply fill out our online return form. A refund or exchange will be provided upon receipt and inspection of the returned item. Please note that shipping and handling fees are non-refundable, except in cases where the return is due to an error on our part. For a more detailed explanation of our return policy, please visit our website or contact our customer service team.