What should I do if I receive a damaged or defective product?
Asked a year ago
If you receive a damaged or defective product, please contact our customer service team immediately. Be sure to include your order number, a detailed description of the issue, and any photographs if possible. Our team will work quickly to provide a resolution, which may include a replacement, refund, or other appropriate action. It is important to report any issues as soon as possible to expedite the process and ensure your satisfaction with your purchase. Thank you for understanding and allowing us to make things right for you.
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