What is the return policy?

Asked 6 months ago
Our return policy ensures customer satisfaction. If you are not completely happy with your purchase, you may return it within 30 days of delivery. Sunglasses must be in their original condition, unused, and with all tags and packaging intact. To initiate a return, simply contact our customer service team, who will guide you through the process and provide you with a return authorization number. Please note that prescription, personalized, or customized sunglasses are not eligible for return unless there is a manufacturer defect or error. Shipping costs for returns are the responsibility of the customer, unless the return is due to a mistake on our end. Once we receive the returned item, your refund will be processed within 5 business days. For more detailed information, please refer to our Return Policy page on our website.
Answered Nov 2, 2023

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