What if I received a damaged or defective item?

Asked a year ago
If you receive a damaged or defective item from Summitfashions.com, we sincerely apologize for the inconvenience. Rest assured, we prioritize customer satisfaction and strive to resolve any issue promptly. In such instances, please contact our customer service team immediately. Provide them with detailed information about the problem, including any relevant photographs if possible. We will review your case and determine the best course of action to rectify the situation. This may involve offering a replacement for the damaged product or facilitating a refund, as per your preference. Our team is dedicated to providing a positive shopping experience, and we appreciate your cooperation in allowing us to address any concerns efficiently.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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