What is your return policy?

Our return policy at Stumps Party is designed to ensure your complete satisfaction with your purchase. If you are not completely satisfied with your order, you have 45 days from the date of delivery to return the item(s) for a refund or exchange. Items must be in their original condition and packaging to be eligible for return. Personalized or custom-made items cannot be returned unless they are defective or damaged. To initiate a return, please contact our customer service team who will provide you with a return authorization number and further instructions. Returns may be subject to a restocking fee. Please note that shipping fees are non-refundable unless the return is due to an error on our part. We strive to make the return process as simple and convenient as possible for our valued customers.