What is your return and refund policy?

Our return and refund policy at Stonecrest Furniture is designed to ensure customer satisfaction. If for any reason you are not completely satisfied with your purchase, you may return it within 30 days of delivery. Please note that the item must be in its original condition and packaging to be eligible for a refund. To initiate a return, simply contact our customer service team with your order details, and they will guide you through the process. Once we receive the returned item and verify its condition, we will issue a refund to your original payment method. Please note that certain items, such as customized or personalized products, may not be eligible for return or refund unless they are defective or damaged upon arrival. Additionally, customers are responsible for any return shipping costs. At Stonecrest Furniture, we strive to provide excellent customer service and ensure a hassle-free return and refund experience for our valued customers.