What should I do if I suspect fraudulent activity on my account?

If a customer suspects fraudulent activity on their account at Stillwater National Bank, it is important to act quickly and decisively. First, the customer should carefully review their recent transactions to identify any unauthorized charges or unusual activity. This may include withdrawals, purchases, or transfers that were not made by them. If any discrepancies are found, the customer should document the details, including transaction dates, amounts, and any other relevant information. The next step is to take precautionary measures to protect the account. This may involve changing online banking passwords, enabling two-factor authentication, or reviewing any linked accounts for suspicious activity. The customer should also monitor their account statements closely for any further unauthorized transactions. While it is not advisable to contact Stillwater National Bank directly through this forum, customers can find necessary contact information on the official website. This will enable them to report the suspected fraud promptly. Speaking with a customer service representative will help the customer understand the bank's specific procedures for addressing fraud, including potential account freezes or investigations. Additionally, it is wise for customers to consider reporting the fraud to local authorities or credit bureaus as an extra precaution. Taking these steps can provide a safer banking experience and help mitigate the risks associated with fraud.