What should I do if I have an accident while insured with State Auto?

If a policyholder has an accident while insured with State Auto Insurance Group, there are several important steps to follow to ensure a smooth claims process. First, it is essential to prioritize safety by checking for injuries and ensuring that all parties involved are safe. If there are any injuries, contacting emergency services for medical assistance should be the immediate priority. Once safety is confirmed, it is advisable to exchange information with the other party involved in the accident. This includes names, contact details, insurance information, and vehicle identification numbers. Collecting any relevant information, such as photographs of the accident scene, can be beneficial. After that, reporting the accident to State Auto is crucial. Policyholders can typically initiate this process through their insurance portal or by calling the customer service number found on the policy documents. It is important to provide clear and accurate details of the accident. Lastly, it might be helpful to review the terms of the insurance policy to understand coverage and possible deductibles. For specific details regarding reporting procedures and claims, referring to the current State Auto insurance website is recommended.