What is the refund policy for Stardock software purchases?
Stardock's refund policy ensures customer satisfaction. Within 30 days of purchase, customers can request a refund for any Stardock software. The policy covers both digital downloads and physical copies bought directly from Stardock or authorized retailers. To initiate a refund, customers must contact Stardock's customer service, provide proof of purchase, and explain the reason for the refund request. The refund will be processed within a reasonable timeframe. However, it's important to note that refunds are not guaranteed for all products, such as software that has been registered or activated. Additionally, any refunds issued will not include shipping charges or any associated taxes paid during purchase. Overall, Stardock strives to accommodate customer needs while ensuring a fair and reasonable refund policy.
Answered May 3, 2024
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