What is the return policy for Starcostumes.com?

The return policy for Starcostumes.com allows customers to return most items within 30 days of purchase. However, certain products such as makeup, wig caps, and undergarments cannot be returned for hygiene reasons. To initiate a return, customers should contact the customer service team to obtain a return authorization number. The returned item must be in its original condition and packaging, with all tags attached. A restocking fee of 15% may apply for returns after 15 days of purchase. When the return is approved, customers can choose between a refund to the original payment method or store credit. Return shipping costs are the responsibility of the customer unless the return is due to a mistake by Starcostumes.com. For more detailed information, customers can refer to the Return Policy section on the website.