What is your return policy?

Our return policy at Ssww.com is designed to provide our customers with the best shopping experience. We offer a hassle-free return process for items that are unused, in their original packaging, and returned within 30 days of purchase. To initiate a return, customers can contact our customer service team or use our online return portal. We provide a refund or store credit for the returned items, excluding any shipping charges. However, certain products such as personalized items or digital downloads are non-returnable unless there is a manufacturing defect. In case of damaged or defective items, we promptly replace them at no additional cost to the customer. Our aim is to ensure customer satisfaction and make the return process as easy and convenient as possible.