Can I cancel my order once it has been placed?

Asked a year ago
Yes, you can cancel your order once it has been placed, but there are certain conditions to be met. If you wish to cancel your order, please contact our customer support team as soon as possible. Orders can only be canceled before they have been processed for shipment. Once an order has been shipped, it cannot be canceled. However, you may still be able to return the items for a refund or exchange, subject to our return policy. To ensure a smooth cancellation process, please have your order number and details ready when contacting our customer support. We strive to provide the best customer service possible, so feel free to reach out to us with any concerns or queries about canceling your order.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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