What is your return policy?
Our return policy at Spinlife.com allows customers to return most items within 30 days of receipt for a refund or exchange. However, certain products, including customized or made-to-order items, may not be eligible for return. To initiate a return, customers can contact our customer service team to request a return authorization number. It's important to note that returns must be in their original packaging and condition, and customers are responsible for the return shipping costs. Once the return is received and inspected, a refund will be issued to the original payment method within a specified timeframe. For further details and specific conditions regarding our return policy, customers can refer to our Returns & Exchanges page on our website.
Answered Nov 2, 2023
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