Can I cancel or change my order after it has been placed?
Asked a year ago
Yes, you can cancel or change your order after it has been placed, but it is subject to certain conditions. If you wish to cancel your order, please contact our customer service team as soon as possible. If the order has not yet been processed for shipping, we will cancel it and issue a full refund. However, if the order has already been shipped, you will need to return the item(s) following our return policy. For changing your order, it depends on the stage of processing. If the order has not been processed, we may be able to modify it according to your request. However, if the order has already been processed, you will need to cancel it and place a new order. We recommend contacting our customer service team for assistance in such cases.
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