What is your return policy?

Asked a year ago
Our return policy at Spectrumaudio.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, we offer a hassle-free return process. To initiate a return, simply contact our customer service team within 14 days of receiving your order. We accept returns for most items in their original condition and packaging. However, please note that certain products, such as software and digital downloads, are non-returnable for copyright reasons. Our team will guide you through the return process and provide you with a return authorization code. Return shipping costs are the responsibility of the customer, except in case of a defective or damaged item. Once we receive the returned item, we will issue a refund to the original payment method. Please allow a reasonable processing time for the refund to appear in your account. For more information on our return policy, please visit our website or contact our customer service team. Your satisfaction is our top priority.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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