Can I return or exchange an item?

Yes, we have a hassle-free return and exchange policy for your convenience. If you are not completely satisfied with your purchase from Specsonthebeach.com, you have the option to return or exchange the item within 30 days of receipt. The returned item must be in its original condition, unused, and in its original packaging. Please ensure that all accessories and tags are included. To initiate a return or exchange, simply contact our customer service team with your order details and reason for return/exchange. We will provide you with a return authorization number and further instructions. Please note that return shipping costs may apply, except in the case of defective or damaged items. Once we receive and inspect the returned item, we will issue a refund or process an exchange promptly. Your satisfaction is our top priority, and we strive to make the process as easy as possible for you.