How often will I receive a bill?

Customers receive a bill from South West Water every six months. We understand the importance of providing timely and convenient billing, while effectively managing our resources. Our billing cycle ensures that you have ample time to review your water consumption and make necessary adjustments. In order to promote sustainability, we have extended our billing period, which allows us to reduce paper usage and lower our environmental impact. Rest assured that during this period, our customer service team is available to assist you with any billing queries or concerns. To further support our customers, we offer various payment options, including direct debit, online payments, and traditional methods. Experience hassle-free billing with South West Water.