What is the return policy for SophieSystems?

SophieSystems has a hassle-free return policy to ensure customer satisfaction. If you are not completely satisfied with your purchase, you have a 30-day window to return the product for a full refund. The returned item must be in its original condition, unused, and returned with all the original packaging materials and accessories. To initiate the return process, simply contact our customer support team with your order details and reason for return. They will guide you on the next steps, including providing a return shipping label if applicable. Once the returned item is received and inspected, a refund will be issued to the original payment method within a reasonable timeframe. Please note that certain non-refundable items, such as software licenses, may be exempt from this return policy.