What is your returns policy?

Our returns policy at Soccerbox is designed to provide you with a hassle-free experience. We offer a 30-day return period for any unused items in their original condition, accompanying the original packaging. To initiate a return, simply contact our customer service team with your order details. Please note that personalised or customized items are non-returnable unless they are defective or faulty. Upon receipt of your returned item, we will issue a refund to your original payment method, excluding the initial shipping charges. Alternatively, you can choose to receive store credit for your return. We strive to process all returns promptly, usually within 3-5 business days. For further details or any questions, please refer to our returns policy on our website or reach out to our customer service team.