What is your return policy?

We have a hassle-free return policy at Soap.com. If you are not completely satisfied with your purchase, you can return it within 30 days for a full refund. Please ensure that the item is unopened, unused, and in its original packaging. We understand that sometimes products may arrive damaged or defective, and in such cases, we will gladly replace or refund your purchase. Simply contact our customer service team with your order details, and they will guide you through the return process. Please note that certain items, such as perishable or personalized products, are not eligible for return. For more information, please refer to our Returns & Exchanges page on our website or contact our friendly customer support team.