What is the process for returns and exchanges?

The process for returns and exchanges with SoGoodToBuy varies depending on the specific policies in place at the time of purchase. Generally, customers should first review the return policy on the SoGoodToBuy website to understand the time frame and conditions for returning or exchanging a product. Typically, items must be in their original condition, unused, and in the original packaging to qualify for a return or exchange. If a customer decides to return a product, they usually need to initiate the return process by obtaining a return authorization number, which may be available through the SoGoodToBuy website. This step is important as it helps to streamline the processing of the return. Once the return authorization is obtained, the customer will generally need to pack the item securely and ship it back to the specified address provided during the return process. It is often advisable to use a trackable shipping service to ensure that the returned item can be verified during transit. Upon receipt of the returned item, SoGoodToBuy typically processes the return or exchange and issues a refund or sends out the exchanged product as requested. The customer may want to check the website for specific details regarding shipping costs associated with returns, as these details can vary. For precise information, it is always wise to refer to the latest policies on the SoGoodToBuy website.