What is your return policy?

At SmileyCookie.com, we strive to provide the best possible experience for our customers. If for any reason you are not satisfied with your purchase, we offer a hassle-free return policy. Simply contact our friendly customer service team within 14 days of receiving your order, and they will guide you through the process. Please ensure that the cookies are unopened, unused, and in their original packaging for a smooth return. Once we receive your return, we will issue a refund to your original method of payment. However, please note that personalized or customized cookies are non-returnable unless there is a quality issue. We value your satisfaction, and our dedicated team is always here to assist you with any concerns or inquiries regarding our return policy.