What should I do if I cannot attend an event I bought tickets for?

If a ticket holder finds themselves unable to attend an event for which they have purchased tickets from SmartTix, there are several options to consider. First, it is important to check the specific policies associated with the tickets purchased. Many events have unique terms regarding cancellations, refunds, and exchanges. Ticket buyers should look for any details in the confirmation email or on the SmartTix website concerning their transaction. In some cases, ticket holders may be able to transfer their tickets to someone else. This option can often depend on the event organizer's policies, so reviewing those terms is essential. Some events may allow for the resale of tickets on authorized platforms or directly through SmartTix, depending on their guidelines. Another recommendation is to consider the possibility of credit for a future event. Some events may permit ticket holders to apply a portion of the ticket price as a credit towards another show or performance. For those who wish to explore more specific circumstances regarding their situation, it might be useful to look on the SmartTix website. The site typically includes information regarding customer support and ticket policies. Ultimately, being aware of the various options available can make handling an unexpected inability to attend an event a little easier.