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Can I edit my SmartPak order after placing it?

Asked 3 months ago
Once an order is placed on SmartPakEquine.com, there is typically a limited window of time during which changes can be made. The ability to edit an order depends on its status in the processing system. If the order has not yet entered the shipping or fulfillment stages, customers may have the option to modify it. However, if it is already being processed or has been shipped, changes may not be possible. To check the status of an order and see if it is eligible for editing, customers can visit their account on SmartPakEquine.com. The order details section will provide information regarding the current status. If changes are not allowed, it may be necessary to place a new order for the desired items. For the most specific information regarding orders, customers should refer to the SmartPak website.
Answered Sep 7th 2025

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