What is the cancellation policy for Smart Destinations passes?

Asked 6 months ago
At Smart Destinations, we understand that travel plans can change unexpectedly. That's why we have a flexible cancellation policy for our passes. If you wish to cancel your pass, simply contact our customer service team at least 24 hours before the activation date. We will process your cancellation and provide a full refund within 7-10 business days. Please note that a small processing fee may apply. If you cancel within 24 hours of the activation date or after it has been activated, no refund can be provided. Additionally, some attractions and activities included in the pass may have their own cancellation policies, so it's advisable to check their individual terms and conditions. We strive to make your travel experience hassle-free, and our cancellation policy is designed to offer peace of mind when planning your itinerary.
Answered Nov 2, 2023

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