To report a technical issue with Smarsh services or solutions, users generally begin by checking the Smarsh website for relevant resources such as user guides or frequently asked questions that may address their specific problem. If the issue persists, there is typically a support section available on the website where users can find information on submitting a support ticket. This may involve filling out a form that details the nature of the issue, any error messages received, and steps taken prior to encountering the issue. Providing thorough information can help the support team understand the problem more effectively. Users may also find contact information that can be accessed on the Smarsh website, enabling them to reach out directly for assistance. Leveraging these resources will ensure that the technical issue is reported efficiently and is likely to receive the attention it deserves.
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