Returning or exchanging a Sleep Number bed typically involves a specific process, which may vary depending on the terms of purchase. Generally, most Sleep Number products come with a return policy that allows customers a certain trial period, often around 100 nights. If a customer decides to return or exchange their bed within this timeframe, they are usually required to contact Sleep Number to initiate the process. This may include arranging for a pickup of the bed and ensuring it is in good condition for return. The customer will likely need to have their order information handy, such as the order number or receipt. For detailed steps specific to the bed purchased, it is recommended to visit the official Sleep Number website, where the current return policy and contact information can be found.