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What happens to my data if I cancel my Slack subscription?

Asked 5 months ago
When a user cancels their Slack subscription, there are several important aspects to consider regarding data. First, Slack retains user data as part of its policy to comply with legal requirements and for various operational purposes. This means that even after cancellation, certain data may still be archived by Slack for a specific period. After cancellation, the workspace typically transitions to a free version, which has different limitations compared to paid plans. As a result, features available only in the paid version, such as access to a larger message history, integrations, and enhanced administrative tools, may no longer be accessible. Users may experience reduced functionality until they decide to upgrade again. Data stored in channels, messages, files, and user profiles remain available during the transition to the free tier, but the length of message history accessible may be limited. As a best practice, users should proactively back up any critical data before canceling their subscription to avoid losing essential information. Additionally, it is always wise to review the privacy policy and specific terms of service provided by Slack, as they contain detailed information on data retention and management practices. For the most accurate and up-to-date information regarding data and subscriptions, users are encouraged to refer to Slack's official web page. Knowing one's rights and understanding how data is handled can alleviate concerns during the cancellation process.
Answered Jul 17th 2025

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