What is your return policy?

Our return policy is designed to ensure customer satisfaction and hassle-free returns. If you are not fully satisfied with your purchase from Skibag.com, you may return the product within 30 days of delivery. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as you received it. We offer a refund or exchange, depending on your preference. To initiate a return, simply contact our customer support team with your order details. They will guide you through the process and provide you with a return shipping label. Please note that return shipping costs are the responsibility of the customer. Upon receiving the returned item, our team will inspect it to ensure it meets the return criteria. Once approved, the refund or exchange will be processed promptly, depending on your request. We strive to provide excellent customer service and aim to make the return process as smooth as possible.